The Take My Calls telephone answering service provides you with many advantages that will help you run your business. It is designed to ensure that your customers speak with a real person when you are not able to answer their call. Whether you are a sole trader or a small business, you risk losing business if you miss calls. Take My Calls services will help you make a good impression and provide your valuable customers with an immediate response. We’ll also send you the message straight away, by email. So, what are the main benefits you can expect by using Take My Calls services?
Better customer service
Our call answering service ensures your customers’ calls are answered promptly and professionally, even outside of your regular business hours. This enhances your customer service levels, as callers are much more likely to have a positive experience when their calls are answered by a real person who can help them.
Increased availability
With our call answering service, you can extend your availability to 24/7, allowing you to capture business from clients in different time zones or those who prefer to contact you outside regular business hours. This can help you provide support, handle enquiries and capture leads, even when your business is closed.
It is cost effective
It is expensive to hire a full-time receptionist or customer service representative, especially for small businesses. Using Take My Calls services allows you to access professional call handling services without the overheads of hiring and training staff. Because you only pay for the services you use, it is a highly cost-effective solution. By outsourcing call answering tasks to our professional service, you will free up your time and resources, so you and your team can focus on core business activities. You won’t need to worry about managing phone calls and taking messages, which will improve productivity and efficiency.
Maintain a professional image
Our call answering service will help you convey a professional image to your customers. All calls are answered in a polished and consistent manner, and customers get a personalised greeting based upon your business requirements. This helps you establish credibility and trust, enhancing your brand reputation.
Call handling customisation:
We customise our call answering services to suit your business needs. You can give us specific instructions on how to handle calls, including call screening, call forwarding, message taking and more. This means that you are in control as to how your calls are handled, which will align with your specific business needs.
As you can see, using Take My Calls call answering service will provide many advantages, including better customer service, increased availability, cost-effectiveness, flexibility, enhanced productivity, a professional image, and customisable call handling. It is a valuable solution for businesses of all sizes, helping you to manage calls efficiently and professionally.